Recovery Plan for Missed Stops due to Winter Storm


January 7, 2022

Due to the winter storm and staffing shortages due to COVID, your service may be delayed this week. Please be assured, our Operations team is tracking the missed pick-ups and has plans to recover all missed stops by tomorrow, Saturday, January 8th.

We sincerely apologize for the inconvenience.

We will recover all routes as quickly as possible.

If you have any questions, please call our customer service team 1-866-DIAL-IWS (1-866-342-5497).

Thank you for your patience!