IWS Customer Testimonials

"I was under a lot of pressure to have my 1st quarter industrial waste/recycling report complete yesterday 4/1/15. With the help of IWS Tecora Brown my deadlines were met and wanted you and IWS know this is not first time Tecora has helped me and her help is greatly appreciate."

Christopher Steelman
Consultant
Novartis Pharmaceuticals Corporation

"As Village Manager in the Village of Walden, I have grown to expect a high standard of care from all of our contractors. IWS is no exception. IWS staff is always quick to respond to any situation we have in our Village. From their drivers and laborers to their office staff, IWS makes it a priority to respond to our call. In our last contract, the Village went to Village-wide collection with one contractor for all properties. This has been the best decision for our community. We have created a single contractor for all of our waste management needs. This has streamlined the waste management process for our municipality. The IWS supervisors check with our office staff every day they are in the Village to assure there are no issues. The IWS office and marketing staff assure there are no billing concerns and that our service standards are being met. Marisa Kellerhouse and Dean Pegnataro are invaluable IWS employees, always willing to take the time to assure we are satisfied customers. These two employees are really the icing on the cake. We are pleased to have them as our contractor and although the public bidding process may change that in the future, I will be thankful for the time and service we have received from them during this contract period."

John J. Revella, Esq.
Village of Walden

“with my experience in a heavy populated jurisdiction that brings different types of situations, we worked with many companies that just didn’t make it, the best thing I can say about IWS is that they manage the work thru efficiency even during difficult situations with the highest quality satisfaction rate. I recommend their services to anyone that wants great service”

Binyomin Mermelstein
Village of Kaser

"IWS customer service professional, Debbie Maldonado, provides top rate service to IWS CUSTOMERS”

Anheuser Bush

 

"Balchem uses Interstate Waste Services (IWS) to remove and dispose of solid waste.  IWS is not only a top notch service provider they are also a partner in business.  This is evidenced by their:

  • Personal approach to customer service
  • Proactive communication when schedule interruption occurs
  • Maintenance service calls when required, are quickly addressed, minimizing any downtime

The IWS team makes managing solid waste removal easy, requiring very little of my time."

Peter Decker
Operations Manager
Balchem Corp

"I’ve been working with IWS for about 11 years.  IWS has provided our company with superior customer service and fare rates. The sales reps I’ve worked with over the years have always been personable while addressing our needs and concerns."

Maria Skurchak

“I want to take this opportunity to thank you and your staff for the wonderful service you have provided over the past three years. Trash and Recycling was handled in a professional manner and there were very few problems. If there was a problem, it was resolved in a timely fashion. I do appreciate having Marisa Kellerhouse as our sales manager who's been helping out resolving any issues we may have."

Roma Patel

Dunkin Donuts Network

“IWS has worked collaboratively with the Town of Ramapo to improve waste collection services for our residents, over the past several years reducing costs and increasing efficiency of refuse collection has resulted.”

Phil Tisi
Public Affairs Coordinator
Town of Ramapo

“Interstate Waste's services are way beyond the call of duty to satisfy the needs of our community in Rockland County. Working with them is always a positive experience.”

Esther Chana Zeigerman

Community Outreach Center
Yeshiva Association of Rockland County